Terms & Conditions
Welcome to Exude, an e-commerce website dedicated to the sale of women's clothing. By accessing and using our website, you agree to be bound by the following terms and conditions governing your use of our services.
General Terms
1.1 Exude is an online platform that allows users to purchase women's clothing online.
1.2 By using our website, you represent that you are at least 18 years old or have the legal capacity to enter into these terms and conditions.
1.3 We reserve the right to modify, suspend, or terminate the website, services, or any part of them at any time without notice.
1.4 We reserve the right to refuse access to our website or services to anyone at any time without notice and for any reason.
1.5 We reserve the right to modify these terms and conditions at any time. Your continued use of our website or services after any such modifications constitutes your acceptance of the new terms.
Intellectual Property
2.1 All content on our website, including but not limited to text, images, graphics, logos, and software, is the property of Exude or its content suppliers and is protected by copyright and other intellectual property laws.
2.2 You may not use, reproduce, modify, distribute, or display any content from our website without our prior written consent.
2.3 Exude, the Exude logo, and other trademarks and logos used on our website are the property of Exude. You may not use these trademarks or logos without our written consent.
Products
3.1 Exude sells women's clothing only. We make every effort to ensure that the information, descriptions, and images of our products are accurate, but we do not guarantee that they are error-free.
3.2 The colours of our products may vary depending on your device's display settings, and we cannot guarantee that the colours you see on our website match the actual products.
3.3 We reserve the right to change our product offerings, prices, and promotions at any time without notice.
3.4 The availability of our products may be subject to change and we do not guarantee that all products will be in stock at all times.
Orders and Payment
4.1 You may place an order on our website by selecting the products you wish to purchase and providing the required information, including your payment information.
4.2 By submitting an order on our website, you represent and warrant that you have the legal right to use the payment method you have provided.
4.3 We reserve the right to refuse any order you place with us, and we may limit or cancel quantities purchased per person, per household, or order without notice.
4.4 We accept payment by credit card, debit card, and other payment methods available on our website. We use a third-party payment processor to process payments, and we do not store your payment information.
4.5 You are responsible for any taxes, customs duties, or other charges associated with your order.
Shipping and Delivery
5.1 We offer to ship within India only.
5.2 We make every effort to ship your order as quickly as possible, but we do not guarantee delivery dates or times.
5.3 We are not responsible for any delays, lost or damaged shipments, or any other issues that may arise during shipping. If your order is lost or damaged during shipping, please contact us immediately so that we can assist you in resolving the issue.
5.4 You are responsible for providing accurate shipping information, including your address and contact information. If you provide incorrect shipping information and your order is returned to us, you may be responsible for additional shipping fees to reship the order.
5.5 Orders will be shipped to the address provided at the time of purchase. We are not responsible for any lost or stolen packages after they have been delivered to the address provided.
Returns and Refunds
6.1 We accept returns of products purchased on our website within 7 days of delivery, provided that the products are in their original condition and packaging.
6.2 To initiate a return, please contact us at wecare@exude.in with your order number and the reason for the return.
6.3 If your return is approved, we will provide you with instructions on how to return the products.
6.4 We will issue a refund for the price of the products, minus any shipping fees, within 3 - 5 business days of receiving the returned products.
6.5 We do not offer exchanges at this time. If you would like to exchange a product, you may return the original product for a refund and place a new order for the desired product.
Privacy
7.1 We respect your privacy and are committed to protecting your personal information. Our privacy policy explains how we collect, use, and protect your personal information.
7.2 By using our website, you consent to our collection, use, and disclosure of your personal information as described in our privacy policy.
Disclaimer of Warranties
8.1 We make no warranties or representations about the accuracy or completeness of the content on our website.
8.2 We do not warrant that our website or services will be uninterrupted or error-free, or that defects will be corrected.
8.3 We do not warrant that our website or services will meet your requirements or that they will be fit for a particular purpose.
8.4 We do not warrant that the products purchased on our website will meet your expectations or requirements.
Limitation of Liability
9.1 In no event shall Exude be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.
9.2 In no event shall our liability exceed the total amount paid by you for the products purchased on our website.
9.3 We shall not be liable for any damages arising out of or in connection with your use of any third-party websites or services linked to or from our website.
Governing Law and Jurisdiction
10.1 These terms and conditions shall be governed by and construed by the laws of India.
10.2 Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts located in Plot 5, Vipin Garden Ext, Opposite metro pillar 800, Uttam Nagar, New Delhi, 110059.
Contact Us
11.1 If you have any questions or concerns about these terms and conditions, please contact us at wecare@exude.in